{"id":824,"date":"2024-10-07T03:12:27","date_gmt":"2024-10-07T03:12:27","guid":{"rendered":"https:\/\/online.binus.ac.id\/business-management\/?p=824"},"modified":"2024-10-07T04:36:23","modified_gmt":"2024-10-07T04:36:23","slug":"greenwashing-raises-red-flags-with-indonesian-consumers-2","status":"publish","type":"post","link":"https:\/\/online.binus.ac.id\/business-management\/2024\/10\/07\/greenwashing-raises-red-flags-with-indonesian-consumers-2\/","title":{"rendered":"Greenwashing Raises Red Flags With Indonesian Consumers"},"content":{"rendered":"
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Consumers including millennials choose carefully, increasingly aware of deceptive environmental claims by businesses.<\/strong><\/p>\n<\/div>\n<\/header>\n

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\"Greenwashing<\/div>
Credit:\u00a0Wikimedia Commons \/ Jonathan McIntosh<\/a><\/figcaption><\/figure>\n
Like consumers everywhere, shoppers in Indonesia are confounded daily by disparate claims made by manufacturers and brands about the green credentials of their products. \u201cGreenwashing\u201d is just as prevalent in Indonesia as it is globally.\u201cEco-friendly? How?\u2019\u2019 questions the increasingly environmentally-conscious consumer. It\u2019s no surprise that with the lack of answers, consumers are more guarded about such claims even as they move to support environmentally friendly products.<\/p>\n

Greenwashing<\/a>\u00a0\u2014 the deceptive practice of labeling a product as environmentally sound when it isn\u2019t \u2014 can be blamed for this, with\u00a0consumer distrust<\/a>\u00a0in brands growing.\u00a0The practice is so common that researchers\u00a0have been calling<\/a>\u00a0urgently for regulations against greenwashing in Indonesia.<\/p>\n

Recent findings<\/a>\u00a0also show that greenwashing is having a negative effect on brand-consumer relationships, suggesting that Indonesian millennials are increasingly aware of deceptive environmental claims by businesses.<\/p>\n

The trend of purchasing eco-friendly products is not just happening in developed countries. Consumers in developing nations,\u00a0including Indonesia<\/a>, are also becoming interested in and opting for environmentally friendly products.<\/p>\n

Around\u00a040 percent<\/a>\u00a0of people in Indonesia are driven to buy these products out of concern for the environment. This has led to a willingness among Indonesian consumers to\u00a0pay more<\/a>\u00a0for eco-friendly products. As Gen-Z in Indonesia becomes\u00a0increasingly conscious<\/a>\u00a0of product quality and environmental impact, their purchasing decisions are influenced by a brand\u2019s commitment to sustainability.<\/p>\n

This shift has prompted many industries in Indonesia to compete in offering eco-friendly goods that meet market demand while pushing their own environmental care credentials. To align with this demand, companies prioritize the quality of their products while also adopting genuinely sustainable practices.<\/p>\n

However, the practice of \u201cgoing green\u201d is often undermined by greenwashing. For instance, some beauty and household cleaning products are marketed as \u201ceco-friendly.\u201d Yet, they continue to rely on chemical ingredients that pose risks to both the environment and human health.\u00a0Similarly, the fashion industry promotes clothing made from recycled materials but excessive production leads to textile waste.\u00a0Research<\/a>\u00a0on bottled water companies in Indonesia found the same thing.<\/p>\n

In\u00a0Indonesia<\/a>, the purchase of eco-friendly products is driven by personal factors, particularly the awareness of protecting the environment from climate issues such as flooding and air pollution. Additionally, traditional media, corporate campaigns, and social media play a role in the purchase decision of these products.<\/p>\n

Older consumers (aged 60 and above) tend to choose natural products due to their awareness of the importance of maintaining health, a trend that is also followed by younger consumers (aged 35\u201359).<\/p>\n

However, various obstacles throughout the\u00a0purchase-decision cycle<\/a>, including a lack of information, trust in online sources, and limited product choices, mean that only\u00a0a small number<\/a>\u00a0of Indonesian consumers actually buy eco-friendly products.<\/p>\n

One survey<\/a>\u00a0found that consumers hesitate to purchase environmentally friendly products because, before buying, they are often presented with numerous conflicting sources of information, leading to skepticism and confusion.<\/p>\n

Despite more than\u00a0460 certified eco-labels globally<\/a>, consumers in the Indo-Pacific feel they lack a single trusted source of information. Additionally, a lack of understanding and education about these products further discourages purchases.<\/p>\n

This phenomenon highlights the critical importance of truth and transparency in information regarding eco-friendly products.<\/p>\n

There is also\u00a0growing evidence<\/a>\u00a0of consumer confusion regarding the credibility of companies claiming to be environmentally friendly. This erodes consumer trust and hinders their ability to make informed purchasing decisions. As a result, consumer skepticism toward companies\u2019 green claims is increasing.<\/p>\n

Many consumers doubt products truly save energy, reduce carbon emissions, and are recyclable in line with environmental protection principles. This is largely due to the limited information available during the decision-making process.<\/p>\n

Indonesian consumers employ various solutions when faced with an information deficit about eco-friendly products.\u00a0This includes\u00a0searching online platforms<\/a>\u00a0for reviews and testimonials from experienced users. Additionally, the availability of product descriptions and details on raw materials are key considerations before deciding to purchase eco-friendly products.<\/p>\n

However, if consumers trust a company\u2019s\u00a0reputation<\/a>\u00a0and it is a well-known brand, they often skip a detailed search and directly purchase its green products.<\/p>\n

Indonesian consumers are becoming increasingly savvy and aware of the information available online. They verify information from manufacturers, such as product specifications, through evidence shared on company websites or reviews on social media.\u00a0This highlights the interaction between producers and consumers when purchasing eco-friendly products, as well as the judgment consumers use to evaluate product quality and adopt the information they receive.<\/p>\n

Moreover, when manufacturers include\u00a0eco-labels<\/a>\u00a0(such as on electronics and vehicles), pro-environment consumers feel reassured that the producers understand the importance of using eco-friendly materials in production.<\/p>\n

However, eco-labels are often rare on other everyday products that claim to be sustainable. Consumers then often resort to various websites and online reviews to suss out genuine eco-friendly products. These include items such as silicone coffee cups, energy-saving LED lights, recycled materials for clothing that avoid animal use, recycled paper tissues, chemical-free soap, shampoo, and organic food.<\/p>\n

Despite eco-friendly products often being priced higher and having limited options, the Indonesian government has committed to allocating funds for \u201cclimate budget tagging<\/a>\u201d and supporting the implementation of the Sustainable Development Goals through\u00a0green financing<\/a>.\u00a0This commitment is aimed at attracting green investors to Indonesia.<\/p>\n

Although greenwashing is not specifically regulated, there are\u00a0existing regulations<\/a>\u00a0in Indonesia that aim to protect consumers and ensure that companies\u2019 eco-friendly claims are accurate and verifiable.<\/p>\n

Originally published under\u00a0Creative Commons<\/a>\u00a0by\u00a0360info<\/a>\u2122.<\/em><\/p>\n<\/section>\n

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Source:
\nhttps:\/\/thediplomat.com\/2024\/09\/greenwashing-raises-red-flags-with-indonesian-consumers\/<\/p>\n","protected":false},"excerpt":{"rendered":"

Consumers including millennials choose carefully, increasingly aware of deceptive environmental claims by businesses. Credit:\u00a0Wikimedia Commons \/ Jonathan McIntosh Like consumers everywhere, shoppers in Indonesia are confounded daily by disparate claims made by manufacturers and brands about the green credentials of their products. \u201cGreenwashing\u201d is just as prevalent in Indonesia as it is globally.\u201cEco-friendly? How?\u2019\u2019 questions […]<\/p>\n","protected":false},"author":704,"featured_media":826,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-824","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article"],"_links":{"self":[{"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/posts\/824","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/users\/704"}],"replies":[{"embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/comments?post=824"}],"version-history":[{"count":2,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/posts\/824\/revisions"}],"predecessor-version":[{"id":829,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/posts\/824\/revisions\/829"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/media\/826"}],"wp:attachment":[{"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/media?parent=824"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/categories?post=824"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/tags?post=824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}