{"id":99,"date":"2024-04-15T13:12:25","date_gmt":"2024-04-15T13:12:25","guid":{"rendered":"https:\/\/online.binus.ac.id\/business-management\/2024\/04\/15\/the-effect-of-e-service-quality-to-e-customer-loyalty-with-e-customer-satisfaction-as-intervening-in-online-food-delivery-service-during-pandemic-covid-19\/"},"modified":"2024-04-15T13:12:25","modified_gmt":"2024-04-15T13:12:25","slug":"the-effect-of-e-service-quality-to-e-customer-loyalty-with-e-customer-satisfaction-as-intervening-in-online-food-delivery-service-during-pandemic-covid-19","status":"publish","type":"post","link":"https:\/\/online.binus.ac.id\/business-management\/2024\/04\/15\/the-effect-of-e-service-quality-to-e-customer-loyalty-with-e-customer-satisfaction-as-intervening-in-online-food-delivery-service-during-pandemic-covid-19\/","title":{"rendered":"The Effect of E-Service Quality to E-Customer Loyalty with E-Customer Satisfaction as Intervening in Online Food Delivery Service During Pandemic Covid 19"},"content":{"rendered":"<p><a href=\"https:\/\/online.binus.ac.id\/wp-content\/uploads\/2024\/04\/Poster-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16103\" src=\"https:\/\/online.binus.ac.id\/wp-content\/uploads\/2024\/04\/Poster-1.jpg\" alt=\"\" width=\"720\" height=\"1018\" srcset=\"https:\/\/online.binus.ac.id\/wp-content\/uploads\/2024\/04\/Poster-1.jpg 720w, https:\/\/online.binus.ac.id\/wp-content\/uploads\/2024\/04\/Poster-1-480x679.jpg 480w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n<p>Pandemic Covid-19 has changed the behavior of society, especially in Jakarta. Jakarta is the province with the highest number of positive Covid-19 cases in Indonesia. To prevent the transmission of Corona virus infection (Covid-19), the central government has make and decide some of regulation such as regional quarantine, social distancing, and applies PSBB (large scale social restrictions policy) for society.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>The COVID-19 pandemic has significant implications for public health and well-being. Understanding how online food delivery services affect customer satisfaction and loyalty during this time could indirectly contribute to improving health outcomes by promoting safer alternatives to in-person dining. Building a robust infrastructure for online food delivery services involves not only digital infrastructure but also physical logistics networks. E-customer loyalty in online food delivery services involves aspects of technology, innovation, and infrastructure.<\/p>\n<p>Keywords: SDG 3 (Health), SDG 9 (industrial growth)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pandemic Covid-19 has changed the behavior of society, especially in Jakarta. Jakarta is the province with the highest number of positive Covid-19 cases in Indonesia. To prevent the transmission of Corona virus infection (Covid-19), the central government has make and decide some of regulation such as regional quarantine, social distancing, and applies PSBB (large scale [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":100,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-99","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-academic-product-poster"],"_links":{"self":[{"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/posts\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":0,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/posts\/99\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/media\/100"}],"wp:attachment":[{"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/media?parent=99"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/categories?post=99"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/online.binus.ac.id\/business-management\/wp-json\/wp\/v2\/tags?post=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}